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2.5

I unknowing was signed up for the VIP Club. I purchased several tops from them just before Christmas.

I saw that you could sign up for this Club. I tried to set up an account with them but could not log in after i did this, so figured that it did not go through. I saw the first charge and was thinking that it was for free shipping and it was any annual charge. Unfortunately it took me 7 months before I realized this.

I saw the first charge and was thinking that it was for free shipping and it was any annual charge. I tried logging in today, but it did not recognize me as a returning customer. A person would need to buy lots & lots of clothes in order for this to be of any value. I have canceled and will not purchase from Serengeti or any of their affiliates, which upsets me because I really liked many of there items.

They had my information in there files for billing but not for shopping. That seems strange.

Reason of review: Signed up for something I did not want.

Monetary Loss: $105.

Preferred solution: Full refund.

Serengeti Pros: Clothing offered and sizes available.

Serengeti Cons: Vip club cost and being signed up without knowledge.

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Guest

The same thing happened to me. Very difficult to cancel.

Teron Ppi

Yep, same thing happened to me. I never saw a box that was already checked about the VIP, I don't think it even exists.

I caught it after a few months on my credit card. Customer service was very unfriendly, and I suppose I can understand why if people always have to call and complain about these charges! But, really cute clothes. The swim shorts I ordered were too small, and I didn't even do a thing about that.

The dress was not good quality at all. I really do like the look of the clothing in the catalog.

How are they still in business? Ripping people off like this?

Guest

I, too, succumbed to the same and noticed that a $14.95 charge was appearing on my monthly charge account statement. I read your review and it confirmed my first thoughts.

Thank you. I did call them and they said they would remove me from the list. I guess we will have to see what happens next month.

I appreciate your posting this. You definitely are a help to others.

Guest

I tried Serengeti around Nov/Dec 2017 and bought a few items. I never signed up for the VIP Club.

However, Serengeti charge me an unauthorized $14.95 VIP Club membership x 5 months= $74.75Shame on me for not noticing, and Shame on Serengeti for a non-transparent, deceitful and unfair business practices. I will NEVER buy from the again, and I will recommend to my family and friends to throw away their catalogue.

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