Serengeti - VIP Program Bad Marketing Ploy
I recently ordered from Serengeti after having received several catalogs. After placing my order POOF!
I was enrolled in their VIP program AND was going to be charged $14.95 a month without my consent. I was furious and immediately called them. I was told that I had to wait a day so my order and this FOOLISH charge for the VIP program hits their computers. ***!
The order was online within 30 min from time I placed it.
So far no $14.95 for their BOGUS VIP Program; and if it does show up I promise I will call the Better Business Bureau and our State Rep and report this. I will NEVER order from them again
Reason of review: Problems with payment.
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Comments
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I got ripped off by the VIP club charges, too! Due to paperless statements, I have gotten lazy about looking at my credit card statements.
I spot-checked it the other day and saw the $14.95 per month from them - for what?? I got it cancelled and refunded 6 months, but they were zapping me the $14.95 per month for over a YEAR.
I too will never order from them again. Next catalog that comes in the mail, I will return and ask them to stop mailing to my home.
I called this morning and the woman I talked to was very nice and said she would cancel the VIP and credit my bank account for the amount the was taken. She was very nice, her name is Beverly.