Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

If you place on online order, and enter your email address, you are “automatically” enrolled in a “VIP Club” that will charge you 14.95 a month unless you cancel within FIVE days. I check the balance on the credit card I used (actually, I don’t recall making any purchase so that is fraudulent as well).

Because my CC is my flight miles card, Serengeti was using my miles to pay themselves immediately upon making the automatic charge. Accordingly, my balance was always “0”. I’ve now discovered they also did this to my 83 year old mother two years ago when she ordered me a shirt from them for Christmas. In reviewing her statement, they have charged her $388.70 over 26 months.

They refuse to refund this money. DO NOT DO BUSINESS WITH #Serengeti

Do You Have Something To Say ?

Write a review

Comments is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

You May Also Like