Product: Serengeti Shipping Service Clear all filters (26 of 26 reviews match)
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I ordered a dress on 8/22/17, my account was debit for 59.44 on 9/25, I never received a email for shipping, because they claim that they only debit your account when the item is ready for shipping,so six days passed no email and my account was debited again, I called...
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1.2
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Serengeti Shipping Service
#1098199
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If my order, from 3 weeks ago, is not delivered today; this order of over $350.will be cancelled. Tracked the order...Was supposed to be delivered on Tuesday. Then, according to fed ex tracking, it was delivered to wrong address. That address was 22 miles from my home....
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Bravo17171
Bravo17171

Also, I e-mailed customer service. They will get back to me within 48 hours. UNACCCEPTABLE!!! Called customer service. So Sorry, but we have no control over delivery!!!

1.0
Product
Serengeti Shipping Service
I didn't like
  • Took a while
  • Poor delivery and customer service
  • Lack of customer service
#1091673
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Serengeti - Ripped Off

Ordered 2 items and one backordered for months. Ordered 1 items shipped but charged shipping for 2 items. After reading complaints I really doubt I will ever see the other item or a refund of half of the shipping. Please read all reviews and do not order from this company. A real rip off.
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Serengeti Shipping Service
#1081089
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I placed an order 7/6 for 9 items and received a confirmation email.Then I found this website. I went through all the anxiety of other posters here but decided to hold my nerve through various order status updates and pending credit card activity. I received 8 of the...
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4.0
Product
Serengeti Shipping Service
I liked
  • Clothing is as expected
I didn't like
  • Took a while
#1077845
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Again, they did not connect the dots and read the instructions, so they didn't exchange it, just took it as a return and credited my card. One item was backordered: a necklace and earring set. It finally shipped, but only the necklace. No earrings. So I'm out a few bucks and have to find a different skirt, but it's a cheap lesson in the long run. I will NOT be shopping at Serengeti...
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2.9
Product
Serengeti Shipping Service
I liked
  • Cute clothes
I didn't like
  • Lack of attention to the order
#1062839
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Ordered skirt and top set six weeks ago. Since then I have ordered and received many items from other vendors. Serengeti takes FOREVER. When the package finally arrived, it was only the skirt -- no top. I called Serengeti and they said they would ship the top. Now I...
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1.0
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Serengeti Shipping Service
#1037744
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I am NEVER going to buy from this company again.I place an order on 4/5/17 and it did not even ship until today 4/14/17. I wrote customer service several times wondering where my order was and no one ever responded. It would not be so bad if someone had actually...
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1.9
Product
Serengeti Shipping Service
I didn't like
  • Extended delivery time
  • Customer service and shipping policy
  • Poor delivery and customer service
#1034300
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I placed my order on Nov.25 as a holiday gift and immediately received a response that said "We have received your order and it is currently being processed. " Around Dec. 20, I emailed to see why it hadn't arrived, but they didn't reply to my email! Christmas morning...
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1.3
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Serengeti Shipping Service
#989274
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Serengeti Shipping Service Review

I ordered a top on 10/9/16. Got an email on 11/8/16 indicating it was backordered but would be shipped within 30 days. Since then, I have requested a cancellation and refund 6 times. Today is 1/7/17 and I have gotten no response. They stole $60+ from me!
1.0
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Advertised vs Delivered
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Product
Serengeti Shipping Service
I didn't like
  • Poor delivery and customer service
  • Product never shipped no refund no contact stole my money
  • Product never shipped
#986516
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I ordered a dress but after waiting for nearly a month for it to ship, I no longer needed it so I cancelled the order. 3 days later, they shipped it. I called customer service, rep acknowledged my cancellation, instructed me to mark it 'return to sender' & assured me...
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Serengeti Shipping Service
#985169
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