filters
state:
Show
city:
Show
product:
Show
Noticed on my credit card statement a charge for $14.95. Did not make this purchase. When I called and questioned I was told I signed up as a VIP with a monthly charge of $14.95, NO WAY did I do that. This was my first and probably last dealing eith Serengeti. They did...
Read more
Anonymous
dchase

Same thing happened to me! I helped my daughter make some purchases. Then months later I noticed a $14.95 charge on my credit card, every month at the same time, around the ...

#1051129
Reply to reviews
Today I checked my bank account balance and noticed a charge of $14.95 from PGI Serengeti VIP. I called customer service and after a 15 minute wait, was told I had to call another number. I called that number and again waited. I was informed that when I placed an...
Read more
#1045551
Reply to reviews
What made me seek out this site: They have no one modeling their clothing, either in the catalogs or online. That's a huge red flag for me. There are no customer reviews on their site. None. Nada. Not even an option TO review the clothes. Strike two. They're not on...
Read more
#1039064
Reply to reviews

Serengeti Shipping Service Review

Serengeti
#931066
This company charges you twice as much for shipping and takes twice as long to get it to you. Inexscusable!
Comment
Show

Serengeti Shipping Service Review

Serengeti
#896956
Ordered an item and paid for 2 day shipping. Came 7 days later. I have called and emailed at least a dozen times with no response!!! First and last order for me!
Comment
Show

Serengeti Clothing Review

Serengeti
#893923
1.7
Details
For a catalog that caters to the generously proportioned, the sizes are off by a mile. Plus size in China is NOT the same as in the US. "Imported" means poorly sized. I will be sure to look elsewhere for quality online. Serengeti is a quality desert!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Serengeti Vip Subscription Review

Serengeti
#883694
2.5
Details
A few years ago ordered an item. Was signed up for vip without my knowledge at 15.00 a month. Waited a few years, decided to give Sergenti another try. Not only did they mess up my return, but again signed me up for this vip buisness at 15.00 per month WITHOUT MY CLEAR CONSENT. Sneaky... wont do buisness here again
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Ordered skirt and top set six weeks ago. Since then I have ordered and received many items from other vendors. Serengeti takes FOREVER. When the package finally arrived, it was only the skirt -- no top. I called Serengeti and they said they would ship the top. Now I...
Read more
1.0
#1037744
Reply to reviews
I am NEVER going to buy from this company again. I place an order on 4/5/17 and it did not even ship until today 4/14/17. I wrote customer service several times wondering where my order was and no one ever responded. It would not be so bad if someone had actually...
Read more
1.9
I didn't like
  • Extended delivery time
  • Customer service and shipping policy
  • Poor delivery and customer service
#1034300
Reply to reviews
I was planning to make my first order from Serengeti today. When looking at one of the skirts, I noticed a big discrepancy between the sizing in the item description and the pop-up size chart that is linked to all Serengeti items. They don't have an online chat feature...
Read more
1.5
#1012748
Reply to reviews
I was told by 'Cindy' rep that the size 'small' dresses (6-8) would fit me, even though I wear a size 4, because some clothing runs small. She said I could return them if they was too big, and I would be refunded ALL of my costs. The dresses arrived and size 6-8 was...
Read more
#1006455
Reply to reviews
Don't order from this company! They only disclosed a delay in shipping immediately AFTER order placed (allegedly due to change in warehouses), delayed shipping by almost two weeks, did not honor a request to cancel the order, and did not respond to three written online...
Read more
1.3
#999683
Reply to reviews
Last year I ordered from them, and all went well. I ordered 3 items on December 30th. Nothing, nothing, nothing...so I sent an email inquiry to customer "no service" on January 13th. No response. I called on January 14th. The customer "no service" representative gave...
Read more
1.9
I liked
  • Clothing is beautiful
I didn't like
  • Extended delivery time
  • Customer service response
#992165
Reply to reviews
I followed the sizing chart. I ordered the clothes. Nice clothes, too large for the gift recepient. I wish I had checked the internet before ordering. I paid for priority shipping on the return. USPS says they received the package 10 days ago. Serengeti doesn't show...
Read more
#990664
Reply to reviews