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I tried to return 2 tops whose colors did not match my pants. UPS informed me that you did not pay return postage! I couldn’t believe it! It was going to cost me over $11.00! At this rate, I would never dare to order...even though I would try to order the correct fit...
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#1382666
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I wish I had read this Pissed Consumer reviews earlier. I really love the clothing that I have ordered and received. However, I hadn't realized that Serengeti was charging me on a monthly basis for their useless VIP program. I couldn't get through to a live person...
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#1375575
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I placed an online order in September 2018. Apparently when I used a discount code, it also signed me up for this VIP club at the same time. Nothing about this club was explicitly stated during my ordering and checkout process. My first call, I talked to some...
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#1374749
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For those of you who don't know what "BOHICA" means, I encourage you to look the word up. I discovered a charge on my credit card statement titled "Serengeti VIP Club." I had no idea what this charge was, so I called the number (855-227-8369). The member representative...
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Anonymous
Linda Graver

I understand your complaint and agree. I got caught up in this scam and resent this practice. North Style is another catalog from the same company and has the same practice. I...

1.9
I liked
  • Actual product i received
I didn't like
  • Poor business practices and misleading club perks
#1349709
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Ordered my first order and did not receive the discount, at this moment I have ordered 3 times still no discount. They have not forgot to take it out of my credit card for 4 months. They do not answer any emails, I have sent them. I called them and had them stop my...
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#1334579
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Upon placing an order from the catalog, via the online ordering system, I was provided with an opportunity to receive free shipping and a discount on my existing order, if I signed up to receive email notifications from the company. I was told that the confirmation of...
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1.0
I didn't like
  • Customer service response
  • Terrible customer service
#1333570
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Placed an order about month ago today my credit card company notified me of a $14.95 charge that I DID NOT AGREE too. Would please like to be unsubscribed from this company and no longer receive any further notifications from them . Thank You Sheryl Hodges...
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1.0
#1324403
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Serengeti - Unauthorized charges after cancellation

Terrible customer service Please contact me
#1318674
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Serengeti Fashions signed me up for their “VIP Club” at $14.95/month without telling me about it. There might, perhaps, have been some fine print about it which I didn’t notice, but there was absolutely no line item on my checkout invoice about ngetithis. I just...
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#1315609
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Serengeti - Cheap clothing at high prices

I purchased two dresses, both approx.50$. By the time I realized they fell apart after washing, it was to late to send them back. NEVER purchase from Serengeti. It's all trash!!!
1.2
Details
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money
Website
#1309299
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