Not resolved

I received a catalog which caused me to visit the web site. Spent a lot of time viewing and was about to place an on-line order.

But, I had some questions so I called the shop ...... the operator was not friendly and did not sound inviting. So, I checked the internet and found this site -- glad I found it. .......

The tone of the operator and the reviews matched. I had gathered approx $300 in items to buy but now I won't risk getting involved with Serengeti. ....... That's disappointing because I liked what I saw on the web site, but I didn't like the approx $20 shipping fees.

or the tone of the phone operators ....... Serengeti, if you read these negative comments, maybe you can work on the issues and I'll reconsider.

Reason of review: Uneasy feeling about company.

Preferred solution: Let the company propose a solution.

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