filters
state:
Show
city:
Show
product:
Show
If you place on online order, and enter your email address, you are “automatically” enrolled in a “VIP Club” that will charge you 14.95 a month unless you cancel within FIVE days. I check the balance on the credit card I used (actually, I don’t recall making any...
Read more
1.0
#1235251
Reply to reviews
Show

Serengeti - No petites

It is difficult to believe that you do not offer dresses in petite. The dress I would like would drag on the ground.
#1230940
Reply to reviews
I ordered $300 of clothes for my wife to deliver in AZ. All 8 items were shown as in stock. I paid extra for 2 day delivery. One of the 8 items was then on Back order. The 7 item delivered fine. The in stock, but not in stock item shipped on 3/28/18. Tracking should...
Read more
1.0
I didn't like
  • No response to late delivery issue
#1230799
Reply to reviews
Wish I had found this site before ordering. Spent over $400 for clothes cheaply made and very poor fitting. Bottom of the armhole on five different tops comes down my side to my elbow so it's almost impossible to even wear a jacket. Paid $30 for two day shipping and...
Read more
1.0
I didn't like
  • Misleading exorbitant delivery charges
  • Poor quality and horrible design
#1221537
Reply to reviews
I found two items, one top and one skirt, which I wanted to buy for my mom's birthday. Together they cost a whopping $97.89. So I went online to see if I could find any coupons or discount codes. I found a 20% off coupon on RetailMeNot.com, a reputable site which I've...
Read more
1.2
I didn't like
  • Customer service
  • Prices
#1216476
Reply to reviews
I purchased 2 dresses and spent $104.85. They are designed strangely and are too big and just plain don't look well on me. I searched the website for return information but couldn't find anything. so, I dug through the box and found the shipping document. In fine...
Read more
h.kitchener
h.kitchener

Once they have your money, they really don't wish to let loose of it. Shop elsewhere in the future.

#1212859
Reply to reviews
When I left CA and moved to AZ I needed a new wardrobe. I had previously had good luck with Serengeti--unusual pieces that everyone else wasn't wearing, sizes that fit true. I recently ordered 3 items. She skirt (clearance) burned my eyes from the dye smell when I took...
Read more
#1205290
Reply to reviews
Show

Serengeti - Lousy customer service

Very poor overall. Sizes are smaller than average. Returned a gift after Christmas to exchange it for a larger size and STILL have received replacement. Called about it because they never acknowledged returned item. Customer service person was offhand almost to the point of rudeness. Will never order from them again.
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Warranty
#1196399
Reply to reviews
I ordered a Laurel Birch purse with a cat motif last week. I called about it yesterday. I was told I would receive it Friday. I received it today; a day early. It looks exactly as portrayed in the picture. When I read all the negative reviews on here about the company,...
Read more
5.0
#1181170
Reply to reviews
Show

Serengeti - Terrible

I ordered from the catalog. It took forever to get the items Tracking was very poor and when the items arrived they were terrible So I returned them at my own expense. Calling customer service I am told I must pay for the items and wait until they process them in 4 to 5 weeks for a refund They must get a lot of returns. I will never order from them again
#1158984
Reply to reviews