Serengeti
Reviews and Complaints
$14.95 scam
- Nice product
- Auto subscribe
User's recommendation: Do not shop on-line with them.
Purchased 2 dress & crochet jacket returned in March.
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect clothing information
- Poor customer service and incorrect product information
- Customer service response
Preferred solution: Refund of $18.94 which is all shipping charges I paid due to their error.
User's recommendation: Buy only with caution or DO NOT BUY AT ALL.
I love their clothes. They are much more expensive than Blair or women within ;but the quality is there. The only problem I have had is that it took 1 month for them to get my credit card to be approv
User's recommendation: Try it. You'll love them.
Not worth the aggravation
- Nice clothing and decent quality
- Customer service and shipping policy
VIP SHIPPING SCAM
User's recommendation: DONT SHOP HERE
Beware! Had to have my credit card changed as result of monthly charges that I did not make showing up on card.
- Vip club cost and being signed up without knowledge
User's recommendation: Beware
Dissatisfied
- Product quality
Dissatisfied
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFalse advertising
I Googled Sherpa lined sweater. I was given some options to choose from and I noticed that this company was advertising a really cute sweater on sale.
It was priced $14.99 a regular $63 so of course I tapped on it it took me to the catalog. That price for the same exact sweater was $64.95-$74.95. I called customer service and I was given the runaround I was transferred twice they insisted it was $64.95 and then they transferred me to their corporate office back east and of course the office is closed! this is a clear case of false advertising I checked the color of the sweater and there was only one color option and also the size so there is no reason that they could give me for me seeing the $14.99 price on this.
I will be calling the corporate office first thing tomorrow morning and I am going to be insisting that I get this sweater for $14.99 or I'm going to be turning them into the better business bureau. It's called false advertising and also I believe it possibly could be a bait-and-switch situation
- Poor business practices and misleading club perks
Preferred solution: Price reduction
Don't want catalogue
Preferred solution: Remove me from your mailing list
I did not know I signed up for a 15 dollar a month automatic payment to come directly out of my credit card when I ordered an item of clothing. I will never order anything again from this company
- Beautiful
- Vip club cost and being signed up without knowledge
User's recommendation: Do not use this company ever it should be rated zero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbsolutely not!
I ordered 3 items last October. I received 2 of them.
The 3rd was back ordered, so I canceled it the same month via their web form "contact us." There is never a response using their website, by the way. Fast forward to January, my credit card company shows a charge for the canceled item, then I receive the item. I was not about to pay the return fee, so I contacted them again via their website. No response.
I sent a message on their FB page, and the response was to contact them via their website! Today I called CS and asked to speak to a supervisor whose name was "Conner." I had to pin him down about the return fee being reimbursed since he said they would reimburse me for the cost of the item.
So finally, he said they would reimburse me for the return fee as well. I told him if they did not, I will contact my credit card company!
- Cute clothes
- I feel that this is a sham business
- No response to late delivery issue
- Lack of customer service
Preferred solution: Full refund
No absolutely not! Stay away!
- No response to late delivery issue
- Customer service
- Poor quality and horrible design
Preferred solution: Let the company propose a solution
Birthday discount
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Same problem