Serengeti
Reviews and Complaints
Good and as ordered
Cashed my check, sent NOTHING
- That they kept my money and sent nothing
Preferred solution: Full refund
Back ordered
- Clothing
- Lengthy backorder times
- Lack of customer service
- Misleading exorbitant delivery charges
Preferred solution: Full refund
Cancel my VIP membership
I sent an e-mail last month to cancel my subscription ot your VIP club; I got billed for this club charge again. That means you ignored my request!
CANCEL IT NOW!!! I applied for this with my last order, but it was never applied, so why should I pay for something I don't receive. PLEASE cancel my VIP membership this time!!
Also, take me off your mailing list. Joye Burns, 620 Mock Rd., Pottstown, Pa.,19464 e-mail: joyeb52@***.com
- Vip club cost and being signed up without knowledge
Please cancel this VIP member ship that I did not sign up for.
Shysters
Preferred solution: Full refund
Overcharged
- Customer service unreasonable
Preferred solution: Price reduction
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Verified ReviewerCancel the VIP club that I did not join.
Don't buy from them
Terrible Customer Service
- Customer service and shipping policy
- Misleading exorbitant delivery charges
Preferred solution: Let the company propose a solution
Don't buy from them.
Catalogs
I have requested for several years to have my name removed from the catalog list. The catalogs stop, and then start up again in about 6-8 months often with a slightly different variation on my name.
Calling the company does nothing. They promise to stop sending the catalogs after the next one which is printed, and then the catalogs start again in about 6 months.
REMOVE MY NAME AND KEEP IT OFF THE MAILING LIST. TRACY LEE ADAMS OR TRACEY ADAMS
18098 DELWOOD AVE GREELEY CO 80631-****
Email will not unsubscribe
- Email program
Preferred solution: Make the emails stop!!!!
Backorders
Doesn't honor their promotions
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After posting on this site, about 10 days later I finally received a check from Serengeti in the full amount of $102.54 with a note that the item I ordered "No Longer Was In Stock."
Get your canceled check from the bank. Go to small claims court.
Fill the documents with a copy canceled check. On paper with legal evidence. Also your bank should fight reimbursement.
Is this a Chinese company? Also AVOID ROSEGAL.COM THE WORST.